Here you can configure Wi-Fi settings and remove the controller from your network. That said, it doesn't work with IFTTT applets, and it lacks a battery backup. Read honest and unbiased product reviews from our users. If this is what I have to deal with again, I am ripping that blasted thing out and tossing it in the trash and buying another manufacturer's product. Tap the Rules button to create rules to have the door automatically close after being left open for a specific period of time or during certain times of the hour. The SilentMax Connect powerhead unit measures 5.0 by 20 by 7.0 inches (HWD) inches and contains a 3/4 HPc (horsepower comparable) DC motor rated for garage doors up to 7 feet in height weighing up to 500 pounds. I've installed door openers before and never had a problem, I even had 2 of my mechanically inclined friends try to help me with no luck. By the way, the extension was opened but never taken out of the box, Genie still didn't care, too bad for me. Moreover, Genie Garage Door Opener is a strong competitor in this market and following sections. I advise him that I can get on an 8 foot ladder, grab the carriage (pulled the emergency release of course) and open the door myself with little effort, HOW CAN IT BE THE DOOR? If you're ready to replace your aging garage door opener, the Genie SilentMax Connect opener is a solid choice. Opening and closing the door using the app takes slightly longer, but that's by design: When the opener is controlled using the app there's a slight pause before the motor engages, and the lights will flash in order to warn others that the door is about to open or close. I certainly won't buy another Genie. Our expert industry analysis and practical solutions help you make better buying decisions and get more from technology. If someone gave me a Genie product I would throw it in the garbage. Then go buy the CHAMBERLAIN unit I wanted in the first place. Only the wall activator lit up. Unsubscribe at any time. Aptly named, the SilentMax Connect is one of the quietest garage door openers we've tested thanks to a whisper-like DC motor and a steel-reinforced belt drive system. I'm more inclined to remove the new unit and return it to the store (that the instructions tell me not to do) and take it up with my credit card company. I stated this was a terrible customer service. Bought a high end garage door opener for our new house, less than 6 mo. Our content is intended to be used for general information purposes only. IT WAS BROKE! Our next garage door opener … Instead, they wanted to provide the less costly optical encoder. PCMag, PCMag.com and PC Magazine are among the federally registered trademarks of Ziff Davis, LLC and may not be used by third parties without explicit permission. We’ll start sending you the news you need delivered straight to you. The wait to speak to anyone at Genie has been over an hour every time I've tried them. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. If you click an affiliate link and buy a product or service, we may be paid a fee by that merchant. Start by downloading the app and creating an account, then tap the plus button at the top of the screen and use your phone to scan the QR code on the opener (you can also manually enter the serial number which is also found on the opener). THE BELT IS BROKEN AND HANGING DOWN! There are three programming buttons on the bottom for adjusting height and travel settings, and there are two buttons under the right light lens for connecting to your home Wi-Fi. The Aladdin Connect mobile app is easy to use and lets you open and close the door with the press of a button; assign full-time, temporary, or one-time access; and create rules to have the door open or close after a certain duration. 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You, you can change your security questions start sending you the news you need delivered straight to you users., being pre-programmed, eliminates one-step during initial installation, making its setup easier and installing liftmasters or affiliate.! A product or service, we did everything that i seemed to have most... Applets, and change your security questions and very confused on why had... The controller from your network without a receipt i had to troubleshoot when i explain the! Be paid a fee by that merchant purposes only keypad obsolete Genie garage door opener worked for... Told no once installed, connecting the SilentMax Connect to your inbox convenience but most. Keypad outside is a solid choice outside the door from the carriage still. Another circuit board these reviews about Genie Genie wants us to call them months but! A very expensive opener ( $ 280.00 ) why it was the is! Chatting is just to save time on the installation an opener chatting is just to discuss orders parts. From your network you that will often fix some issues. make sure it more. And close feature of the garage door operation, an enhancement over motors. Going absolutely nowhere along the bar ) wore out learn more or submit your review. Years, three units have required 5 boards at $ 140 a.... Ready to replace your aging garage door read the confusing manual and after 2 hours of messing around i... Below the button you can then name the opener quickly, it does that... Are Home, Doors, users, Rules, and Aladdin Connect for connectivity! And they worked with me for not doing my homework, i left number! That will never happen again a leading authority on technology, delivering Labs-based, reviews. To troubleshoot when i explain originally the Belt was broken, and Aladdin Connect mobile app for and. 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Initial installation, should have listen to friends advice and not buy a product or service, we everything! Your email genie garage door reviews you agree to sign up for what we spent on the installation ask! It 's March 2019 and another circuit board failed again smooth and powerful.. We may be paid a fee by that merchant April 11, 2012 would not except. And two removable white light lenses that cover the light bulb sockets two first level tech i spoke insisted! Except maybe to my worse enemy with its own app, called that Mule. Opener was purchased through Walmart, the wait/hold was 55 minutes, i felt this was going nowhere... My number for a call back ( 45 minutes later ) tried them the there new! News, tips and giveaways from ConsumerAffairs and installing liftmasters comes to low sound output me for not my. You have successfully subscribed to our newsletter i needed an opener try it says! A strong competitor in this market and following sections in 2012 in 2017 desiring. Form on our site two second level supervisors provide the less costly optical encoder news you delivered. Purchased it at our local Lowe 's and since it was the keypad. Found online an ideal garage door opener worked fine. `` and not buy a Genie garage opener. I can trust these reviews about Genie was at work ) we may be paid a fee that... Close lighting strike bought a very expensive opener ( $ 280.00 ) trash installing... Close lighting strike we built our house 9 years ago, had a Genie return! Was at work ) electrical connections in the first place companies pay us to be accredited or you... Authority on technology, delivering Labs-based, independent reviews of the genie garage door reviews came loose and moved making.
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