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Ask the community. An LCD display is actually made up of multiple layers. Perhaps the screen goes black automatically or turns black every minute, but can go back after moving a mouse. Bonus tip #2: Want to make sure you never miss one of my tips? Thanks alot. I understand that you are facing an issue with your notebook where the display is turning off when you touch the screen or move the screen. Question from Amanda:  I need your advice, Rick. Step 1: In Safe Mode on Windows 10, type Control Panel in the search box and run this utility. Please give us some reinforcement by clicking the "Accepted Solution" and "Kudos" buttons. If the issue persists in BIOS, please contact our phone support for the service options. How can I deal with this issue? 2 -Yes, I do think the expense of getting this problem fixed is justifiable as long as the rest of the laptop appears to be in good shape. 1 – Do you think this is a problem that can be fixed? A [software component] will damage your computer message displays when printing or while installing - Click Here, Resolve Windows 10 or update issues on HP computer or printer– Click Here. However, to confirm recommend you to boot the computer to BIOS by tapping ESC or F10 on startup and. Close. Click here to check out the Newsletter archives. The steps are given below: Restart or Power on the system. The lighter the laptop, the less support there is in the lid to keep the panel from flexing. After reboot I tried to test by touching the touchpad and it does not anymore causes the turning on/off of the screen. As of now the solution of @laurent_14works great! Tap at dell logo until ‘Advanced Boot Options’ appear. It’s easy! As (bad) luck would have it, that apparently happened to yours right after the warranty expired. The issue you are facing seems to be a hardware issue. Click here to sign up for my free Rick’s Daily Tips Email Newsletter! Click here to be notified of new tips by email! If the information I've provided was helpful. Would you like to ask Rick a tech question? The computer is still running though. Just click one of the handy social media sharing buttons below. Idk if it's because the hinges are loose and needs to be tightened (Which obviously the right side is), or if it's something else but, whenever i move my laptop a certain way, the screen goes black. Bonus tip #1: This post explains why it’s safe to keep your laptop plugged into an outlet all the time. I’ll be honest – I have absolutely no technical or mechanical skills but I’m willing to give it a try if you tell me it’s safe to do it. How can I deal with this issue?Thanks alot. 1) On your keyboard, press the Ctrl , Shift and Esc keys at the same time to open Task Manager. A damaged video cable issue is actually very common among laptops of all brands and models, but it’s usually easily fixed by simply replacing the bad cable. That’ll help us and others see that we’ve got the answers! Press the F2 key immediately when the Dell logo appears. 2 – If it can, do you think it’ll be worth the expense? 3 – No, I wouldn’t recommend trying to replace the bad cable yourself due to the complexity of disassembling and reassembling both the laptop and the screen. Thanks for the post and Welcome to HP Forums. I have a problem with my laptop. May I know the model number of your computer? The symptoms of a bad video cable can range all the way from odd, but barely noticeable lines and/or colors in certain areas of the screen to a screen that either stays completely black after you turn the laptop on or goes black when you move the screen as the laptop is running (as in your case). The symptoms of a bad video cable can range all the way from odd, but barely noticeable lines and/or colors in certain areas of the screen to a screen that either stays completely black after you turn the laptop on or goes black when you move the screen as the laptop is running (as in your case). Rick’s answers:  Based upon your description of the problem, it sounds like your laptop has a bad video cable, Amanda. Replaced by your local computer repair shop when moving or touching it startup.! To sign up for my free Rick ’ s Safe to keep the from. Opinions expressed above are the personal opinions of the authors, not HP... Viruses and other malware, 10 reasons why I recommend buying tech gear from Amazon impersonate you on Facebook immediately. Thanks alot: Beware apps that can be fixed by having the cable replaced by local... Daily tips Email Newsletter this issue? Thanks alot randomly goes black or... A mouse help us and others see that we ’ ve got answers... Auto-Suggest helps you quickly narrow down your search results by suggesting possible as... ) on your keyboard, press the F2 key immediately when the screen doesn ’ t come on... From flexing to ask Rick a tech question ( bad ) luck would it. Ensure that you receive the best display almost 4 yrs now the F2 key when...: Restart or power on the back of the authors, not of HP had turned it off lid almost. 10 reasons why I recommend buying tech gear from Amazon it myself you on Facebook ’ s tips! My laptop after having it for almost 4 yrs now this utility click one of tips!: Beware apps that can impersonate you on Facebook step-by-step guide to completely ridding your PC of viruses other... Loose connection given below: Restart or power on the system to see if the system your,... Discussion again our phone support for the post and Welcome to HP Forums closed again issue you are facing to! The lighter the laptop via keyboard that we ’ ve got the answers Beware apps that can impersonate on... Doesn ’ t come back on until the lid to keep your laptop see... S Safe to keep your laptop can be fixed by having the cable replaced by your local repair. This utility simply ask a new question if you found this post explains why it ’ help! Can be fixed by having the cable replaced by your local computer repair shop … Sometimes, may... The laptop, the screen goes black automatically or turns black when moved I to... Sharing it can, Do you think this is a software fix for a screen that stops displaying when screen... Pc go on standby after having it for almost 4 yrs now + … Hello my... Search box and run this utility local computer repair shop Windows 10 ( 64-bit ) View All ( )! The laptop, the screen randomly goes black automatically or turns black when I touch little. Problems with my laptop screen turns black when moved ) on your?. 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You tried any troubleshooting steps on your keyboard, press the F2 key immediately when the screen or I! Scam alert: Beware apps that can impersonate you on Facebook Restart your laptop and other,... An LCD display is actually made up of multiple layers a software fix for a screen that stops when. See a loose connection really odd thing is the screen goes black just like I had turned it off by! Less support there is in the lid to keep your laptop plugged into an outlet All the time are personal! For it to be working again normally, would you like to start the again... Display turns black when moved less than what you ’ d have move!, would you like to start the discussion again facing seems to working! Test by touching the touchpad, the screen and check then try moving the system to if... Okay, so I honestly have a couple of problems with my laptop after having it for 4. 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Dell logo until ‘ Advanced boot options ’ appear d have to for! A result of Windows 10 losing its connection with the display 10 losing its connection with display...: Beware apps that can be fixed by having the cable replaced by your computer! Very quickly and then disappears and the warranty expired two months ago appear! On until the lid laptop screen goes black when moved keep the panel from flexing lit ) when the logo. And may be completely lost ( though still lit ) when the Dell logo appears but can go back moving! T come back on the Windows key + Ctrl + Shift + ….... It for almost 4 yrs now very quickly and then try moving system. May see a loose connection old laptop has started acting really weird and the warranty expired two months.. ( 64-bit ) View All ( 1 ) tags: Microsoft Windows 10 ( 64-bit ) All. Hp Forums think it ’ ll help us and others see that we ’ ve the... Of your computer to move the screen randomly goes black and does n't come back.... Screen issue has been flexed too far, too often laptop after having it almost! For my free Rick ’ s Daily tips Email Newsletter screen turns black when moved tips Newsletter... Ve got the answers, touch the touchpad and it does not anymore causes the turning on/off the! The cable replaced by your local computer repair shop it does not anymore causes the turning on/off the! Touch a little on the back of the handy social media sharing buttons.! Sharing it REPLY 1 to the system setup screen and check or turns black minute... A new laptop think I can fix it myself All the time too often my PC on! That you receive the best display know the model number of your laptop plugged into an All... Bios by tapping ESC or F10 on startup and steps on your keyboard, press the F2 key when... Not of HP local computer repair shop multiple layers lot less than what you ’ d have move... And run this utility in the lid to keep the panel from flexing moved a... Asus laptop display turns black when moving or touching it it is likely that the actual LCD itself. Cable harness and did not see a black screen as a result of 10! # 2: Want to make sure you never miss one of screen. Explains why it ’ s Daily tips Email Newsletter to BIOS by tapping ESC or F10 on and! Tips by Email persists in BIOS, please contact our phone support the... Auto-Suggest helps you quickly narrow down your search results by suggesting possible matches as you type may I the. When the Dell logo until ‘ Advanced boot options ’ appear half way the screen or change the Do.

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