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As you may be already aware. - REFUND GIVEN IN CREDIT SHELL Open Siddharth Singh filed this complaint against Indigo Airlines Through Yatra on Apr 04, 2020. As per the airline directives, the credit shell will be available only after 7 days for bookings between 15th April and 3rd May 2020. IndiGo is crediting credit shell (CS), account for all bookings affected for cancelled flights due to COVID-19, even though the booking was created through your travel agent or third-party website. ##Credit shell of To & Fro journey cannot be claimed at one. IndiGo and AirAsia India have started crediting air ticket refunds into the accounts of travel agents instead of retaining money in credit shells, according to travel portal EaseMyTrip.com. SCAM / robbery!!! The move is likely to come as a relief for travel agents as they would now have the flexibility to … If you have a credit shell created against a cancelled booking, here is how you can redeem the same to make an online booking in few simple steps. Customers of the airline will have to use this credit shell within 1 year from the date of issue and for the same passenger (in whose name the booking was made). My flight PNR LG*SPF was on ** March from New delhi but got cancelled due to COVID** outbreak so Airlines credited my refund amount in there Credit Shell for future travel. Disclaimer: Credit shell is applicable for suspended IndiGo and SpiceJet flights during the lockdown period (25th March to 14th April). — IndiGo (@IndiGo6E) April 14, 2020. One of them at a time & the same person has to travel. credit shell is a credit note created against a cancelled PNR to be used for a future booking, for the same passenger/s.

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